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Guidance from the Crisis Management Team

The following guidance is reproduced by permission of the Crisis Management Team. You can access the original guidance and further information on the Managing Business Archives: Crisis Management Team webpages at:

https://managingbusinessarchives.co.uk/getting-started/business-archives-risk/crisis-management-team/

Advice for archivists

The first step: Make contact

Make contact with the company if it is still in operation, and the named administrator, liquidator, or receiver. The insolvency agent and their contact details should be advertised; you can also consult The Gazette for this information. A phone call is helpful in the first instance; you are likely to be asked for details in writing.

When You Telephone…

Template for letter

Dear ___________

My name is _____ and my role is ___________.

[Note the background to the enquiry, including any previous contact, the importance of the company/likely records and the evidence, if any, of the existence of records.]

My main concern is that the historical records of X [company] are identified and protected for future generations. If there is any question of destroying or otherwise disposing of the records, Y [archive repository] would offer to house the collection or work with relevant parties to make sure that it is preserved.

I am seeking contact details for the appropriate person or department within X [company] with whom I can discuss protecting this important historical business archive.

I have also spoken to X [mention any wider body or person of historical authority who has also been contacted] and they will contact you separately with regard to protecting the archives of X.

I will follow this letter up with a telephone call next week.

Yours sincerely, _______________

identify archival material

It may be that further arrangements and detailed discussions cannot take place until the future of the business has been planned out. However, there are steps you can still take.

Try to stay in regular contact and ensure you keep up to date with progress and related deadlines.

Try to consult existing listings and view records in situ before they are removed and buildings sold. Records that are non-business critical for the administrator, liquidator, or receiver are often left behind in buildings. Gaining access to them becomes harder as time goes on, and questions about ownership of records become more complex when buildings are in the hands of third parties.

Be ready to cover costs relating to opening up and viewing archives in abandoned buildings, and/or the retrieval of boxes held in offsite storage.

Try to contact company staff and ask them to share listings if they have them, and/or guide you to the key record series; also ask if there is any other relevant information they can give you – remember, they might not think it is relevant, so do ask questions!

Remember to think about digital records as well as analogue: are there servers, hard drives? Who can tell you the passwords for these?

remember current records

The administrator, liquidator, or receiver will take current records that are necessary for their work. Some of these may have archival value and if so, should be earmarked for later transfer.

It is usual for records held by an administrator, liquidator, or receiver to destroy records after a certain period when a business has been dissolved. You should ensure that you identify and negotiate transfer of these records before this period expires (it can be as short as six months!).

transfer ownership

Archive services should ensure ownership of rescued records is transferred and a gift agreement should be provided for signature by the administrator, liquidator, or receiver.

The agreement should refer to any relevant legislation, and relieve the donor of legal liability for the records once they are gifted. Ensure copyright is included!

gift agreement

Repositories should ideally submit a special gift agreement to the liquidator to formalise the donation of records. The agreement should be headed with the date and the name and address of donor (i.e. the full name of the business which is in liquidation with its registered address) and phrase ‘In Liquidation’

The agreement should refer to the type of liquidation and appointment of liquidator, outline that the liquidator accepts no future liability arising from the donor’s archives and outline that the donor assigns ownership to the repository together with any copyright interest held by the donor. The gift should be executed (completed and signed) by the Liquidator under powers contained in the Insolvency Act 1986 on behalf of the Donor business in liquidation.

Examples of key clauses which have been successfully adopted by repositories are given below. The first clause below gives options which should be deleted as appropriate depending on the type of liquidation:

At each stage of the process, contact the Crisis Management Team to give an update; the CMT is also able to give you further advice and support at any point.

For more information on the Crisis Management Team, see: https://managingbusinessarchives.co.uk/getting-started/business-archives-risk/crisis-management-team/

Advice for insolvency practitioners

How Insolvency Practitioners Can Rescue Archives

play your part to protect history

This guidance is written for insolvency practitioners. It is to help you ensure records of historical value survive when a business or charitable organisation fails. This guide has been approved by the Business Archives Council.

2 February 2021. Version 2

what are archives?

Archives are records kept because they contain information of historical value. They can be important for legal purposes. Archives also have value for social and economic history research, family history and local history. Archives tell the story of an organisation and its locality. They are a shared testament to the contributions of the people who worked for it, and of those who engaged with it.

Records can be in hardcopy, such as minute books, letters, building plans, or photographs. They can also be digital, such as spreadsheets, digital photographs, documents, or emails. These can be on hard drives, removable media, cloud storage or servers.

advantages to insolvency practitioners

Insolvency practitioners have an important role to play. They can help ensure archives survive when a business or charitable organisation fails.

In turn administrators and liquidators enjoy the following advantages:

Katie Hudson, Official Receiver, at the Insolvency Service said:

We were keen to ensure that Thomas Cook’s historical records found an appropriate home. The Crisis Management Team for business archives assisted us with the process which ran very smoothly, and enabled us to transfer the archive to The Record Office for Leicestershire, Leicester and Rutland. The Record Office have great plans for the archive and researchers will be able to use the records for generations to come.

The following guide will help you save records of historical value.

You should not dispose of records before beginning this process, as archives may be lost. Where possible, keep records in the order you find them. Their location provides important contextual information for archivists and will inform their work.

Contact the Crisis Management Team for Business Archives for advice. They can act as the point of contact between insolvency practitioners and the archives sector. There is no cost associated with this advice.

due diligence: what you need to do

Businesses of all kinds have records worthy of permanent preservation. The archives of long-standing companies of local or national significance will be especially important to safeguard. Archives of recently established companies of local or national standing, for example within sectors of contemporary significance, are also important. They will tell the story of business in the twenty-first century. Any business well-known or established within a specific community of place or practice will also have records of interest.

If you are unsure whether a business has records that may be worthy of permanent preservation, contact the Crisis Management Team for Business Archives for advice.

Businesses of all kinds have records worthy of permanent preservation. The archives of long-standing companies of local or national significance will be especially important to safeguard. Archives of recently established companies of local or national standing, for example within sectors of contemporary significance, are also important. They will tell the story of business in the twenty-first century. Any business well-known or established within a specific community of place or practice will also have records of interest.

If you are unsure whether a business has records that may be worthy of permanent preservation, contact the Crisis Management Team for Business Archives for advice.

1. Find out if there is an existing historical archive in-house and kept in designated location(s). Managed archives are usually accompanied by useful lists and records on past use. These describe the contents and evidence the value of the records to the organisation and researchers. The staff who have looked after the records may include trained archivist(s). They will be invaluable as sources of advice on past decisions and requirements. Businesses with a managed corporate archive should have an exit plan in place.

2. If there is no collected archive, keep a brief summary of the kinds of records you find and their location. This can be onsite, on hard drives and shared drives and/or offsite storage. Include information about the date range(s) they cover, and their format. Explore common kinds of records in the FAQs (below). Any artefacts (for example, signs, pictures or tools) can be part of the archive and/or suit a future art gallery or museum collection. Advice may be sought from an archive and/or the Museums Association.

3. Ask staff in the organisation if any records have already been deposited with an archive repository. If it is unclear, search The National Archives’ Discovery Catalogue under ‘Record Creators’. You can also contact the Crisis Management Team for Business Archives for advice.

If archives are already deposited:

If records are not deposited with an archive repository:

faqS

What kinds of records should we be looking for?

Both official and unofficial records are important, on paper and in digital format. This could be older material or recent records which tell the story of the company. Common kinds of archive documents include:

Insolvency practitioners need to keep some company records. What should happen with these records once work is at an end?

Alert the archive service to the more recent records you are retaining. Tell them how long you intend to keep them. The archive service will agree when to hand over these records to them. Transfer will ensure they join the main records of the business.

What about the UK General Data Protection Regulation (GDPR)?

UK GDPR is incorporated into the Data Protection Act 2018. The regulation does not require the destruction of all records containing personal data. The legislation has an important exemption: archiving in the public interest. This recognises that key records containing personal data about living persons can be of historical value. Archive services restrict access to items containing such personal data. Keep records containing personal data and allow the archive service to appraise them. The repository staff will select items to keep. Dispose of material allocated for destruction in a secure way.

The National Archives has published guidance on Archiving Personal Data in line with the Data Protection Act 2018.

What is a deed of gift?

A deed of gift transfers ownership of the records to the archive repository. The administrator or liquidator signs over the material on behalf of the insolvent organisation. The archive repository usually supplies the agreement for signature. The deed summarises the archive and responsibilities. A clause releases insolvency practitioners from future responsibilities or liabilities which may arise. For details on what to expect see published guidance for archivists.

What will happen to the records once the archive repository has them?

The deposit may be a chance to publicise good news. The archives will be kept at the expense of the repository. Access will comply with legislation around data protection. They will:

Ex-company staff or customers may be able to contribute to cataloguing and events

Can you point me to successful examples of this process?

Explore recent case studies on the Managing Business Archives website.

© 2022 Managing Business Archives

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